Greetings,
We are pleased to advise that your account has been created.
Our Helpdesk is getting ready to be hosted in order to deal with tickets. For time being please mail us at
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If you would like us to redelegate your domain name for you, please mail(
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) us providing with the following information:
1) Domain Name
2) The URL of your Registrars' domain management facility
3) Admin Login Details that we need to manage your domain, such as username, password to log in to your domain management facility and any account codes or registry keys that might apply.
Please note: If your domain was registered through us. we do not need anything other than your mail confirming which domain name registration facility you have used and requesting that we redelegate your domain name.
Generally speaking, it can take 24 to 48 hours for complete propagation of the delegation of your domain name to take effect. The progress can be checked by going to:
http://www.domainwhitepages.com
Enter your domain name and hit Go. In the second section titled Domain Whois Record, you will see our nameservers once your domain has resolved to them.
Whilst you are able to commence uploading your content right away, you will not be able to preview your pages or execute any cgi-scripts until your domain name resolves to our nameservers. Therefore the redelegation of your domain name is the first priority with your account.
If you have questions regarding the redelegation of your domain name, or any other points in this Welcome Email, please mail our Helpdesk
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Uploading your content
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In order to have your content ready for when your domain name resolves to our nameservers, you can use the following information to begin uploading your content right away:
FTP Host: yoursitename.com
username: yourUSername
password: Yourpassword
There are many FTP programs available on the market today. We specifically support FileZilla.
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Accessing your Administration Control Panel
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Your control panel is available at:
http://www.rdwebtools.com/cpanel
Depending on many different variables, you may receive some sort of security alert at this URL. Generally speaking, you are safe to accept the warning and proceed to enter the control panel area.
Your login details are:
username:YOUR LOGIN
password: YOUR PASSWORD
Your webmail facility is available at http://www.YOURSITENAME.COM.AU/webmail
And your login will be <username>@www.rdwebtools.com and the initial password will be sent to you.
Please change this immediately.
Mail client software settings are as follows:
POP3 Server: mail.www.yoursitename.com.au
SMTP Server: Your ISP's outgoing mail server
Username: username+www.yoursitename.com
Password: As specified
we value your feedback, and invite you to mail your reviews and comments about our services at:
Regards
RD WEBTOOLS Tech Team
http://www.rdwebtools.com
